Random House
Random House Software
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Hybrid Voice Mail system

The voice mailing system is no longer just a message recording system. It is an important tool for running a successful business enterprise. Voice mail is the next best alternative to a face-to-face conversation.

Features

Messaging mailboxes are provided for Recording messages from callers in your absence or if you are too busy to receive a call. The caller can record the message in his/her own voice. 

The messages in caller’s voice as was recorded, can be retrieved at convenience.

The Voice Mails can be forwarded, replied, saved or deleted as desired.

Informational mailboxes are provided for callers to access mailboxes that provide general information about service and program.

Message appending and forwarding to other mailboxes.

Message distributions.

Message notification to internal extension / stations, cellular phone.

Time, date, ext / station stamp on each message.

Caller ID and company information with caller name, address and company Logo.

Real time recording of all incoming calls with voicemail storage

Time, Date and Ext / station stamped messages for easy Playback Or Deletion.

Play all recorded messages with a click of a button from your multimedia speaker.

 Call your phone number remotely from anywhere in the world and get your messages via PIN number.

Replace greeting with your own custom greeting

Set the number of rings before answering

Set incoming message recording time in seconds.

Unlike traditional answering machines it can record large number of voicemail messages limited only by your hard disk space

Multiple mailboxes can be created for different users with customized greetings for each mailbox or user.

You don't have to pay expensive service charges or monthly rentals for answer phone services provided by telecom companies for voicemail services.

All incoming messages are stored as wave files in a MESSAGES Folder

Forward each copy of your voicemail to your email account. The voicemail will be sent as an attachment in wav file format.

One minute of conversation will consume just 500KB of your disk space.

 Audio text

Multilevel Single digit menus

Single digit call routing on each menu

Auto switch contents of menus by business schedule

Message Types
Normal, urgent, broadcast, distribution, scheduled delivery, return receipt

Mailbox Types
User box, administrator, message only, announcement only, custom interactive menu, distribution lists, debit mailbox.

Message Playing Actions
Play, replay, pause, fast forward and rewind, save, skip, erase, reply, transfer (with or without comment), time/date/sender of message.

Record Message Actions
Record, review, append, cancel, send, send urgent, send scheduled, send to many.

Soft Technology System Requirements

Voice modem, sound card and a normal Telephone line. 

Windows  2000, XP

Appropriate Voice modem driver must be installed

TAPI compliant (100%) telephony device. This includes most voice modems (2000/XP only) or a professional telephony card (e g. Dialogic etc.).  

Trunk Types Supported

Interfaces with most PBX's and hybrid key systems and supports the following incoming line types.

Analog Loop Start Central Office lines (POTS).
Direct Inward Dialing (DID)
T-1 DNIS (requires 24 line support)
Centrex
Three-Way-Calling

Database Interface

Microsoft Access

Microsoft SQL Server   

                Compatibility

            Siemens

            Panasonic

            Nortel

System Requirements

Windows.

Pentium  or above with at least 1 GB RAM (higher requirements apply for multiple line installations).

TAPI compliant (100%) telephony device. This includes most voice modems (2000/XP only) or a professional telephony card (e.g. Dialogic etc.).

[Optional] Internet Connection [to forward by email]

[Optional] Website (on local or remote server) [for Internet Access Pages]  

 

For further information please contact  

info@rhsoftsolutions.com

T h e  O u t c o m e

Low Cost.

Improve Customer Interaction.

Improve Customer Loyalty.

Improve Customer Satisfaction.



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